The tablet does not work in Adobe Illustrator and there are some pen options that are greyed out. Can anything be done about this? Unfortunately, we do not provide technical manuals to end users, you can contact customer support for assistance. This thread is locked. After I installed Photoshop CS, there is no pen pressure, why? Genius MousePen 8×6 Drivers Download.

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Mojsepen tablet only supports the basic function of pen pressure in Illustrator CC program. You can follow the question or vote as helpful, but you cannot reply to this thread.

We appreciate your feedback for your Genius product user experience. Peripherals by David Carnoy Jul 2, Sorry this didn’t help. If the driver does not help, contact customer service.

Genius MousePen 8×6 – digitizer and mouse set – USB Overview – CNET

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The tablet cursor on the screen moves randomly, why? After adding a signature panel, close the Handwriting Tool. Once the tablet gets disconnected from USB, or after long periods of inactivity, it loses pressure sensitivity. This website is using cookies. Test on a different laptop to exclude a USB port problem.

GENIUS MousePen 8×6 USB Tablet WTClient.exe

It is brand new, I bought it from Amazon, how do I get a replacement? Please installed the latest drivers and change a new battery, if the product needs driver and battery. It could be a tablet battery problem. We suggest a distance between the tablet and monitor as: Enter Handwriting Tool, and you can choose Color, Width, and muosepen on. The computer responds to the clicks, but the mkusepen does not respond to any pen movements. What is your global warranty on your products?

The cordless pen has level pressure sensitivity but it does not support pressure sensitivity adjustment.

If the problem is the same, it should be a problem with the tablet or pen. Peripherals by Lori Grunin Aug 20, If unsure, contact customer support for assistance.

Genius MousePen 8×6 – mouse, digitizer, stylus Series

Thanks for your feedback, it helps us improve the site. You are downloading trial software. Solvusoft’s close relationship with Microsoft as a Gold Certified Partner enables us to provide best-in-class software solutions that are optimized for performance on Windows operating systems.


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Solvusoft is recognized by Microsoft as a leading Independent Software Vendor, achieving the highest level of completence and excellence in software development. News Blog Facebook Twitter Newsletter. Why does the tablet battery die so quickly?

There will be an icon in the Program List after installation. The pen, mouse and tablet effective distance must be within 15mm; otherwise, this could s this condition too. In Windows, there is a file and a toolbox that will open and it can easily write on tablet and see on computer.